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Pallet stability - Glue vs Wrap - your opinion please!

Posted by Jonathan Kittow on Apr 26, 2016 9:29:11 AM

A colleague has asked me to  understand experiences relating to pallet stability and whether glue or shrink wrap are used to securely transport ambient products.

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Topics: Customer Supply Group

Morrisons performance charges - are you being hit?

Posted by Jonathan Kittow on Apr 26, 2016 9:21:04 AM

I have just received this wonderful invitation from Morrisons in response to a let delivery for chilled goods.
How many of you have received similar, or been forewarned of similar?
Who are the contacts to challenge within Morrisons and what success have you had in refuting the charges?

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Topics: Customer Supply Group

Christmas opening for 2016

Posted by Jonathan Kittow on Apr 13, 2016 4:12:06 PM

As Christmas is on a Sunday and Boxing Day is on a Monday, has anyone heard whether retailers are treating Monday 27th December (Bank Holiday in lieu) as a delivery day or a day of rest (i.e. closed)?

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Topics: Customer Supply Group

Seeking clearance customers for chilled products

Posted by Jonathan Kittow on Mar 1, 2016 12:49:04 PM

Could anyone recommend a clearance customer for chilled?

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Topics: Customer Supply Group

Co-op's New Supplier Portal experiences

Posted by Jonathan Kittow on Mar 1, 2016 12:47:15 PM

Is anyone willing to share their experiences with the new Co-op supplier portal?

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Topics: Customer Supply Group

ASDA - How are recent changes affecting your ability to plan effectively?

Posted by Jonathan Kittow on Mar 1, 2016 12:46:16 PM
  • What impact are the changes at ASDA having on your ability to confirm promotional plans and forecasts?

 

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Topics: Customer Supply Group

Compass Foods: Are you being asked for payment for EDI System Registration?

Posted by Jonathan Kittow on Mar 1, 2016 12:42:15 PM

As part of their move to trading exclusively by EDI, Compass Foods are asking us to pay to be set up on their system.

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Topics: Customer Supply Group

Tesco Complaint Charges

Posted by Jonathan Kittow on Mar 1, 2016 12:36:52 PM

We are in the process of agreeing new terms with Tesco via their Webform tool, but are challenged by some aspects and wanted to find out if other suppliers' are facing similar experiences.

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Amazon

Posted by Jonathan Kittow on Mar 1, 2016 11:51:04 AM

Amazon currently request ASNs at the time of order processing (orders cannot be booked without an ASN) and request an ASN label on each individual pallet. This is not our standard practice as, pursuant to industry standard practice, we typically send ASNs at the time of loading via EDI and work with SSCC labels for all other ASN customers. 

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Topics: Customer Supply Group

Price matching on EDI orders

Posted by Jonathan Kittow on Feb 5, 2016 5:22:19 PM

A member some work to reduce the number of pricing claims we receive, and want to use the functionality in SAP to help do this.  This functionality compares the price the customer sends on the EDI order vs the price in SAP, and then blocks any order line where there is a discrepancy. 

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Topics: Customer Supply Group

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