Brexit Workshop - Wednesday 25th September 2019

How ready are you for a No-Deal?

Facilitated by Brexit expert Robert Hardy, this workshop is for practitioners to share and compare their approaches - to ensure they are as well prepared as they can be and to identify any improvements that can be made prior to leaving.  FULL AGENDA click here

  • How are leading suppliers preparing for a no-deal Brexit and what are their remaining challenges
  • What are the greatest areas of concern?
  • How can suppliers mitigate the risk to supply continuity?

Customer Supply Group 2019

A membership group for customer facing managers in brand-leading FMCG suppliers

Customer Group Group enables Suppliers to exchange information, discover best practice and discuss the common challenges of delivering excellent service and availability cost effectively to the major grocery retailers. 
Interested in joining the group? Download the CSG Membership Plan 2019

Members have access to:

  • Customer Service Benchmarking
  • Quarterly Events
  • Surveys & Web Support
  • Best Practice Guidelines
  • Member Questions

Current Members:  Sign up to the next event 'Mitigating increasing Customer Service Costs' on Wednesday October 9th 2019, Lutterworth: please click here - full agenda available


Collaborative Transport Workshop - Thursday 26th September 2019 
Less-than-load delivery consolidation

For members of Customer Supply Group and selected suppliers. Hosted by Kraft Heinz, this follow up workshop will include:

  • Review of findings and potential opportunities
  • Implications for participants
  • What hurdles do we need to overcome?
  • Options for trial
  • Cost/ benefit analysis and feedback
  • Agree participant resource and commitments
This session will be facilitated by CHEP and Jonathan Kittow of Simply Supply Chain.  Click here for the agenda and to register your place on the workshop

Drop and Drive Group 2019

A supplier-led action group supporting the GCA's drive to eliminate unsubstantiated

deductions and reduce delays in payments by the implemetation of GFR and other 

retailer programmes 

Reviewing progress across the retailers and sharing best practice on how to reduce errors, reduce claims deducted and gathering the data that maintains the pressure on retail reform.
Interested in joining the group? Download the Drop and Drive Membership Plan 2019

Members have access to:

  • Quarterly Events
  • Claims Data Reports
  • Retailer Workshops
  • Best Practice Guidelines

Current Members:  Sign up to the next quarterly review on Wednesday November 6th at Culina /Great Bear, Lutterworth: please click here - full agenda available plus details of overnight stay to include presentation by Omprompt and networking dinner