Customer Supply Group: Wednesday 16th January 2019 - How are suppliers preparing for Brexit?
Date and time
Location
Culina Ambient / Great Bear Distribution
700 Lutterworth Road Lutterworth LE17 4XH United KingdomDescription
DRAFT AGENDA TBC
09:30 Meet for tea and coffee – please sign in and wait in reception to be collected and taken to the meeting
room – call me on 07779 665137 if you have to wait too long(?!)
09:45 Introduction and Expectations
10:10 Brexit Survey Results
10.30 Facilitated Discussion: How are suppliers preparing for Brexit: What are the immediate priorities and challenges we need to address and how are Members preparing to fill in the gaps? Facilitated by sector experts: Gavin Makowski, covering Customs, Trade and Documentation implications and Dave Emerson, Seko Logistics covering Inbound/ Physical Logistics
12.30 Questions for Members and Retailers round-up
13:00 Lunch and Networking
13:30 CSG Customer Service Benchmarking - your FREE opportunity to compare how effective and efficient your CS activities are and to determine how you can imporve further: update and initial results feedback
14:00 How can we use automation to improve efficiency and enable Proactive Customer Service? Facilitated by Gareth Bennet of OmPrompt
15:00 Next steps and plans for CSG 2019
15:15 Close
Organised by
Jonathan Kittow FCLIT, Director of Simply Supply Chain
Founded in 2006, Simply Supply Chain is a leading UK consultancy that works with a primarily FMCG client base applying retail and manufacturing experience to improve availability and reduce the cost to serve through the entire supply chain from source to shelf.
For over 20 years Jonathan has been facilitating best practice workgroups, endorsed by suppliers and retailers alike for being collaborative, innovative and results driven. Winning three prestigious industry awards for supply chain excellence is testament to the value our groups deliver. Simply Supply Chain's workgroups and events provide a forum to share learning and experience to identify best practice, discover opportunities for logistics collaboration and gather vital data that maintains the right level of pressure on retail reform.