Customer Supply Group
Our best practice membership workshops and events for ambient FMCG professionals
Sharing best practice to improve availability and reduce cost
A workgroup of both large and small suppliers that come together to share best practice and help identify opportunities to improve their operational effectiveness. A core discussion point is the impact of change within the sector and how suppliers improve availability whilst reducing waste and operating costs. Membership includes access to additional streams and topics plus benchmarking opportunities and access to industry experts.
See our full 2022 membership Programme
See our full 2022 membership Programme
The Customer Supply Group enables Suppliers to exchange information, discover best practice and discuss the common challenges of delivering excellent service and availability cost effectively to the major grocery retailers.
Interested in joining the group? Download the CSG Membership Plan 2022
Members can participate in the group activities which include:
– 5 core meetings in 2022 (mix of face to face and online)
– Up to 5 additional best practice sub workgroups (additional fees apply)
– Working together to develop best practice in conjunction with the Grocery Code
Adjudicator
– Access to industry body professionals
Supply Chain/ Customer Service Development Themes
– Best practice CS performance and availability management
– Team structure and development to re-align to channel demands
– Applying existing technology to improve efficiency and effectiveness
(Automating processing, analysis and predictive analytics )
– Collaboration and demand management post Covid
GET IN TOUCH for more information
Supplier collaboration to reduce empty running and improve vehicle fill
Supplier collaboration to reduce empty running and improve vehicle fill
A group for ambient suppliers who are action-focused and pragmatic, to explore how a supplier collective can deliver real change around improving load-sharing and cube optimisation, as well as Managing the Tail more effectively.
Tackle the supply chain growing pains (and costs) of trading with Amazon
Tackle the supply chain growing pains (and costs) of trading with Amazon
An ambient Supplier peer group seeking to tackle the supply chain growing pains (and costs) of trading with Amazon
Our specialist subgroup developing process improvement to work better with retailers
Our specialist subgroup developing process improvement to work better with retailers
Gathering the evidence of supplier losses as a result of ineffective Sales and Forecasting processes and determining a set of standard ways of working with retailers to reduce the cost and waste of failure