Good Faith Receiving is an auditing process that reinforces the premise that the majority of supplier shipments are accurate. The picking accuracy of a shipment is validated by auditing a sample of goods delivered, enabling initial full payment of the supplier invoice - with discrepancies charged on a quarterly basis. This allows suppliers and retailers to reduce the volume of supplier shipment claims and counter-claims and redirect resources into value-add activities.
Simply Supply Chain’s Drop and Drive Supply Group (in partnership with Culina and the Groceries Code Adjudicator) developed the Good Faith Receiving programme to help chilled FMCG suppliers tackle the millions of pounds that were being deducted, without any substantiation, for alleged undelivered goods.
The implementation of GFR has been a resounding success, retailer claims have been reduced by 95% and the process has been taken up by 6 of the top UK retailers.
Recover monies for unsubstantiated claims 
Reduce delays in payment
Reduce errors upon receipt
Labour savings & improved job satisfaction 
Improve stock flow 
Redirect resources into value-add activities
Founded in 2014, our award-winning group of circa 20 chilled suppliers continues to foster strong and trusted relationships within the industry, collaborating with retailers, suppliers and the Groceries Code Adjudicator to review and improve Good Faith Receiving processes to benefit all parties.
Our expertise helps suppliers assess the capability of their logistics and claims processes against best in class, ensuring suppliers are prepared and able to access the full benefits of the Good Faith Receiving and ePOD programmes developed with the largest retailers.
The group continues to gather vital data that maintains the right level of pressure on retail reform, share best practice and discover new opportunities for collaboration.
Now featuring new initiatives:
We are always keen to welcome new members willing to invest in challenging the status quo to help make a difference.
