News & Insights

DnD Claims Workgroup: plans for 2021 with the GCA and ASDA

By Jonathan Kittow on 20/02/21 07:30 in Drop and Drive

It was fantastic to see such a great turnout for our first Drop & Drive Claims meeting of the year – thank you to Mark White, Groceries Code Adjudicator who shared the progress already made and his priorities.Our 2021 goals reaffirm our support for...

Supply Chain Excellence Award Win for the Drop & Drive Claims Workgroup

By Jonathan Kittow on 09/12/20 13:05 in Drop and Drive, Performance Improvement, Supply Chain

We are beyond thrilled to announce that the Drop and Drive Claims Workgroup has been crowned WINNERS of the Food & Drink Category, Supply Chain Excellence Awards 2020! Well done to all category winners - it has been a tough year and it was great to...

2020: a year of great progress for the Drop and Drive Claims Workgroup

By Jonathan Kittow on 27/10/20 13:12 in Drop and Drive, Supply Chain

Despite the considerable impacts on the grocery supply chain this year, the Drop and Drive Claims Workgroup has continued to make great progress during 2020 and we were able to celebrate some incredible results at the final review of the year last...

Two award finals! True recognition for the Drop & Drive Claims Workgroup

By Jonathan Kittow on 16/09/20 12:08 in Drop and Drive, Supply Chain

We are delighted to announce that the Drop and Drive Workgroup has been selected as finalists for two prestigious awards – CILT UK for Supply Chain Innovation and Supply Chain Excellence Awards for Food & Drink Category.

The Grocer: suppliers report fall in fines for 'drop and drive' deliveries

By Jonathan Kittow on 12/06/20 09:08 in Drop and Drive

As Christine Tacon's tenure as Groceries Code Adjudicator comes to a close, we are proud to share the success of the Drop & Drive Claims Workgroup which after five years of collaboration has delivered an 85% reduction in unsubstantiated claims...

Good Faith Receiving benefits ALL suppliers: workshop proves a resounding success

By Jonathan Kittow on 01/11/18 11:00 in Drop and Drive

Back in 2014 a group of 20 suppliers, led by Jonathan Kittow, came together to form a workgroup that bought the practice of ‘drop and drive’ to the attention of the GCA. Evidence from the workgroup showed participating suppliers were being deducted,...

Amazon sells over £1bn in 'grocery' products... but remains unaccountable to GSCOP

By Jonathan Kittow on 30/10/18 11:00 in Drop and Drive, Customer Supply Group

Letter to The Grocer, October 2018

Dear Sir

As reported last week in The Grocer ‘Women in Agribusiness Award’ the USA appear to have recognised Christine Tacon, The Grocery Code Adjudicator’s, impact on the UK Grocery retailers more fully than some...

Waitrose to introduce GFR system to suppliers

By Jonathan Kittow on 08/10/18 14:15 in Drop and Drive

A recently published article by The Grocer perfectly sums up all the hard work that the Drop and Drive Workgroup has been doing on this issue. Plus such positive news that Waitrose are now also engaging with GFR. To read article, click here

Suppliers are seeing claims reduced by up to 90% after signing up to Good Faith Receiving

By Jonathan Kittow on 22/11/17 15:03 in Drop and Drive

At this year's GCA conference in June we heard promising reports on the steady progress being made on one of the key issues in the chilled supplier sector; delayed payments as a result of the practice by retailers called 'drop and drive'. 

Drop and Drive Hits The News Again - on Radio 5Live

By Jonathan Kittow on 12/04/17 12:42 in Drop and Drive


Following on from Christine Tacon’s interview on BBC Radio 5Live last week, I was invited by the station provide the context about Drop and Drive as an insider who has the seen challenges facing...

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