News & Insights

Suppliers collaborating to improve customer service AND reducing their cost to serve

By Jonathan Kittow on 09/04/21 12:41 in Performance Improvement, Customer Supply Group

At the  Customer Supply Group meeting last week, we reviewed how companies were progressing with their plans to improve and transform their Customer Service offering.

Supply Chain Excellence Award Win for the Drop & Drive Claims Workgroup

By Jonathan Kittow on 09/12/20 13:05 in Drop and Drive, Performance Improvement, supply chain

We are beyond thrilled to announce that the Drop and Drive Claims Workgroup has been crowned WINNERS of the Food & Drink Category, Supply Chain Excellence Awards 2020! Well done to all category winners - it has been a tough year and it was great...